FixMyEyes

Cookie Policy

This Cookie Policy explains how FixMyEyes uses cookies and similar technologies to provide, protect, and improve our service.

What Are Cookies?

Cookies are small text files placed on your device to store data that can be retrieved by a web server in the domain that placed the cookie. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

How We Use Cookies

  • Authentication and session management (e.g., keeping you signed in).
  • Security and fraud prevention.
  • Preference storage (such as UI choices or dismissed banners).
  • Service performance and reliability.

Types of Cookies We Use

  • Strictly Necessary: Required for core functionality (authentication, payments routing). These cannot be disabled.
  • Performance & Analytics: Help us understand app reliability and improve features. We use Google Analytics for website analytics and user behavior tracking. We avoid invasive tracking and do not sell data.
  • Preferences: Remember your choices (e.g., dismissed guidance, PWA prompts) to enhance UX.

Google Analytics Cookies

We use Google Analytics 4 to collect information about how visitors use our website. This helps us improve our service and understand user behavior.

  • _ga: Distinguishes unique users (expires after 2 years)
  • _ga_[PROPERTY_ID]: Stores session state (expires after 2 years)
  • _gid: Distinguishes unique users (expires after 24 hours)
  • _gat: Throttles request rate (expires after 1 minute)

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to block cookies.

Managing Cookies

Most browsers allow you to control cookies through their settings. You can block or delete cookies, but the app may not function properly without strictly necessary cookies. For instructions, consult your browser's help resources.

Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on this page and becomes effective when posted.

Contact

For questions about this Cookie Policy, please reach us via the Support page.